Shipping & Returns
Shipping costs & delivery at nordic-licht.de
Shipping costs
| Delivery country | Shipping up to 100 euros | Shipping from 100 euros |
|---|---|---|
| Germany | 6.95 € | 0.00 € |
| Austria, Belgium, Denmark, Luxembourg, Netherlands | 12.95 € | 12.95 € |
| Czech Republic | 16.95 € | 16.95 € |
| Poland | 17.95 € | 17.95 € |
| France | 18.95 € | 18.95 € |
| Finland, Sweden | 29.95 € | 29.95 € |
Shipping Services Parcel Delivery
We regularly use DHL, sometimes also GLS, DPD.
Sustainable Packaging
The products are predominantly packaged in cardboard and starched paper. The product is therefore delivered to your home in environmentally friendly packaging.
Returns at nordic-licht.de
Return Policy
14-day return policy with free returns.
We ask that you only try out the goods (as you would in a store) and return them complete, unused, and undamaged. Further details can be found in our Terms and Conditions. Beyond the statutory right of return, we offer further options through dialogue.
Returns and return labels as part of the cancellation process
In the My Account area, you can start the return process online by selecting the relevant order and then clicking on Return Request.
Other returns and return labels
In the "My Account" area, you can start the return process by selecting the relevant order and then clicking on Return Request.
You will find out whether you have to pay the return shipping costs of €6.95 (Germany) or €12.95 (Austria) before returning the item.
You can also send us a message at any time.